Specified Commercial Transactions Act

1.Business Name

Timelab Inc.

2.Operations Manager

CEO Yusuke Hozumi

3.Address

Osaka Ekimae Dai-2 Building 12-12, 1-2-2 Umeda, Kita-ku, Osaka 530-0001, Japan

4.Contact

Please contact us through the inquiry form of each service.

5.Service Fees

As displayed on each service website

6.Additional Costs

Communication charges required to use each service

7.Payment Methods

  • Credit card payment (processed by Stripe)
  • Invoice payment (bank transfer)

8.Payment Timing

Payment is required before the service begins

9.Service Delivery

  1. Lynx
    Available immediately after completion of registration.
  2. Penguin Studio Prototypes
    After completing the application, a representative will contact you and the service will be provided according to an agreed schedule.

10.Cancellation and Refund Policy

  1. Lynx
    You can cancel at any time from the service page. After cancellation, you can continue to use the service until the next renewal date. Due to the nature of the service, refunds for periods already used are generally not available.
  2. Penguin Studio Prototypes
    Due to the nature of the service, cancellations and refunds after work has commenced are generally not accepted. For cancellations before work begins, please contact us.